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Website terms of use

By browsing and using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern Steel Brew’s relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website may use cookies to monitor browsing preferences. If you do allow cookies to be used, information may be stored by us for use by third parties.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use or submission of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse
the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Website disclaimer

The information contained in this website, https://steelbrew.co.uk, is for general information purposes only.

The information is provided by Steel Brew and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Steel Brew. We have no control over the nature, content and
availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Steel Brew takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues.

Ticket booking terms and conditions

Please read these Ticket Booking Terms and Conditions carefully before purchasing tickets for Steel Brew events. By purchasing tickets, you agree to be bound by these terms and conditions.

Ticket purchase and validity
Tickets are purchased for specific Steel Brew events at the advertised date, time and location.
Your ticket grants you entry to the specified event only.
Tickets are non-transferable and may only be used by the named purchaser or their accompanying party (within the number of tickets purchased). Steel Brew reserves the right to request identification upon entry.
It is your responsibility to ensure you have the correct tickets for the desired event. Steel Brew will not be responsible for errors made during the booking process.
Tickets remain the property of Steel Brew and are issued subject to these terms and conditions and the venue’s terms and conditions.

Pricing and payment
Ticket prices are as displayed on the official Steel Brew website and are inclusive of any applicable taxes unless otherwise stated.
Booking fees or handling charges may apply and will be clearly displayed during the purchase process.
Payment must be made in full at the time of booking using the accepted payment methods.
Steel Brew reserves the right to change ticket prices at any time without prior notice, but this will not affect confirmed bookings.

Ticket delivery
Tickets are typically delivered electronically via email to the address provided during booking.
It is your responsibility to ensure that the email address provided is accurate and that you can access your email.
If you do not receive your tickets within a reasonable timeframe (e.g. 24 hours before the event), please contact us immediately at [email protected].

Cancellations, postponements, and amendments
Steel Brew reserves the right to cancel, postpone, or amend the date, time, venue, or advertised line-up of any event due to unforeseen circumstances (e.g., safety concerns, venue issues, performer illness).
If an event is postponed, your original ticket will usually be valid for the rescheduled date. If you are unable to attend the rescheduled date, you may be offered a refund of the ticket price (excluding booking fees) within a specified timeframe.
If an event is cancelled entirely, ticket holders will be offered a full refund of the ticket price (excluding booking fees). Steel Brew will not be liable for any other expenses incurred by the ticket holder (e.g., travel, accommodation).
Steel Brew reserves the right to make changes to the advertised line-up or other aspects of the event without being obliged to offer refunds.

Refunds and exchanges
Except in the case of event cancellation or postponement where a refund is offered, tickets are generally non-refundable and non-exchangeable.
If offered, refunds will only be issued to the original purchaser using the original payment method.
Booking fees are non-refundable unless an event is cancelled entirely by Steel Brew.

Admission and conduct at events
Ticket holders must present a valid ticket (electronic or printed) for entry to the event.
Admission may be refused if the ticket is damaged, defaced, or not purchased from an authorised seller.
Attendees are required to adhere to the venue’s terms and conditions.
Steel Brew reserves the right to refuse admission or eject any ticket holder whose behaviour is deemed unacceptable, disruptive, or in violation of the venue terms and conditions, without refund.

Intellectual property
Photography and videography are generally permitted for personal, non-commercial use only. Flash photography may be restricted.
Commercial recording or broadcasting of the event is strictly prohibited without prior written consent from Steel Brew.
By attending the event, you acknowledge that Steel Brew and its performers retain all rights to the images, likenesses, and performances captured during the event.

Limitation of liability
To the maximum extent permitted by law, Steel Brew shall not be liable for any loss, injury, or damage to persons or property arising from attendance at our events, except where caused by our negligence.
Ticket holders attend events at their own risk.

Governing law
These Ticket Booking Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact information
If you have any questions regarding your ticket booking or these terms and conditions, please contact us at [email protected].
By proceeding with your ticket purchase, you acknowledge that you have read, understood, and agree to these Ticket Booking Terms and Conditions.

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